Our Commitment
How We Keep Your Data Secure
Akc44 respects your privacy. Below is a summary of our key data protection measures.
SSL Encryption
All data exchanged between you and akc44 is protected by 256-bit SSL encryption. No third party can access or read this information.
Secure Data Storage
Your personal and financial data is stored on secure servers. Multiple layers of security are in place to prevent unauthorized access.
We Do Not Sell Your Data
Akc44 never sells your personal information to any third party. Your data is used solely for the purpose of providing our services.
Your Control
You can request to view, correct, or delete your stored data at any time. Your data belongs to you.
PCI-DSS Payment Security
Your payment information is stored and processed in accordance with PCI-DSS international standards, the highest level of payment security in the world.
Cookie Transparency
Akc44 is fully transparent about its use of cookies. You can disable non-essential cookies at any time and customize your browsing experience as you see fit.
Data Collection Details
What Data Is Collected
| Data Type | Why It Is Collected | Retention Period |
|---|---|---|
| Name & Contact Information | For account creation and verification | While the account is active |
| Identity Document Information | KYC Verification & Legal Compliance | Up to 5 years |
| Payment Information | For Deposit & Withdrawal Processing | As Required by Regulatory Rules |
| Transaction History | For account security and auditing | Up to 7 years |
| Device & IP Information | Fraud Prevention & Security | 90 days |
| Gaming History | Responsible Gaming Monitoring | While the account is active |
1 Introduction
Akc44 (akc44.app) is a trusted online gaming platform built for gamers in Bangladesh. We believe transparency and privacy go hand in hand — you have every right to know exactly what information you share with us and where it goes.
This Privacy Policy applies to all akc44 services — including the website, mobile app, and customer support. Please read it carefully before using any akc44 service.
By using our services, you consent to the collection and use of information as described in this Privacy Policy. If you have any objections, please contact our support team.
2 What Information We Collect
Akc44 collects information from three main sources. In each case, only the information that is strictly necessary is collected.
Information provided directly: Information you provide at registration — name, mobile number, email address, date of birth, address, and a copy of your ID. Your mobile banking account number or bank details may also be collected at the time of payment.
Automatically collected information: When you use the akc44 platform, certain information is collected automatically — such as your IP address, browser type, operating system, login timestamps, and a record of features used.
Information Received from Third Parties: For identity verification and fraud prevention purposes, we may occasionally verify additional information through trusted third parties. Any such information is used solely for verification.
- Name, date of birth, and contact information provided at registration.
- Scanned copy of your National ID or Passport (required for KYC verification).
- Mobile banking or bank account number (for payment purposes).
- Gaming and transaction history.
- Device information and login logs.
3 How Your Collected Data Is Used
Akc44 uses your information solely for the purposes listed below. It is never used for anything beyond that:
- Account Management: To verify your registration, login, and account identity.
- Payment Processing: To securely process deposits and withdrawals.
- Customer Support: To resolve issues and provide customer support.
- Security Assurance: To detect and prevent fraud, money laundering, and other illegal activities.
- Responsible Gaming: To identify problem gambling behavior and provide the necessary support.
- Legal Obligations: To meet the requirements of relevant authorities.
- Service improvement: To analyze usage statistics and improve your experience.
5 Cookie Policy
Akc44 uses cookies on its website to improve service quality and personalize your browsing experience. Cookies are small text files stored in your browser.
Akc44 uses the following types of cookies:
- Essential Cookies: Essential for the core functionality of the site. Disabling these may cause the site to not work properly.
- Performance Cookies: Used to understand which pages on the site are most visited. All data is collected anonymously.
- Functionality Cookies: To remember your preferences — such as language settings or login details.
- Security Cookies: Used to detect fraud and keep your account secure.
You can manage non-essential cookies through your browser settings. Please note that disabling certain cookies may limit some features of the site.
6 Data Protection Measures
Akc44 uses industry-leading technology to keep your data secure. Our security measures include:
- TLS 1.3 encryption used for all data transmissions.
- AES-256 encryption for all stored data.
- Regular security audits and penetration testing.
- Two-Factor Authentication (2FA) is available.
- Automated alert system to detect suspicious activity.
- Restricted staff access — only authorized personnel can view your information.
7 Your Rights
Every registered member of akc44 has the following rights regarding their personal data:
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Right to Access Your Data You may request to view what information akc44 holds about you.
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Right to Correct Your Data To correct any inaccurate or incomplete information, please contact our support team.
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Right to Delete Your Data After account closure, you may request deletion of your data within the limits permitted by applicable law.
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Right to Object to Processing You may object to the processing of your data for specific purposes.
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Right to Data Portability You may request an export of your data in a standard portable format.
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Right to Opt Out of Marketing You can unsubscribe from marketing emails or SMS at any time.
To exercise any of these rights, please contact our support team. We will respond within 30 days of receiving your request.
8 Protection of Minors
Akc44 is a platform intended exclusively for individuals aged 18 and above. We do not knowingly collect information from anyone under the age of 18.
Age is verified at registration, and proof of age is collected during the KYC process. If an underage individual opens an account using false information, the account will be closed and all collected data will be deleted as soon as this is identified.
9 Data Retention Period
Akc44 does not retain data longer than necessary. Retention periods depend on the type of data and applicable legal requirements:
- All data is retained for as long as the account remains active.
- Financial transaction records may be retained for up to 7 years after account closure, in accordance with regulatory requirements.
- KYC documents are retained for up to 5 years to meet legal compliance requirements.
- When you unsubscribe from marketing communications, that data is removed immediately.
- Once the applicable retention period expires, data is securely and permanently deleted.
10 Privacy Policy Updates
Akc44 may update this Privacy Policy as needed. When changes are made, we will take the following steps:
- The date of the latest update will be noted on this page.
- For significant changes, a notice will be sent to your registered email address or via SMS.
- Continued use of the service after any changes will be considered acceptance of the updated policy.
We recommend visiting this page regularly to stay up to date with the latest Privacy Policy.
11 Contact Us
For any questions, complaints, or data requests regarding our Privacy Policy, please contact us:
- Email: [email protected]
- Live Chat: Log in to the platform and reach us directly through the support chat.
- Support hours: 7 days a week, 24 hours a day.
We aim to respond to all privacy-related requests within 30 business days of receipt.